Legal notice
In accordance with Swiss law, in particular the Ordinance on Price Disclosure (PBV) and the Federal Act against Unfair Competition (UWG), we provide the following information:
1. General Information
Company Name: mvotravel
Legal Form: Sole Proprietorship
Address: Av. du Tir-Fédéral 31, 1024 Ecublens, Switzerland
Email: contact@mvotravel.com
Phone: +41 77 805 05 23
Website: mvotravel (Shopify store)
Website Hosting
Hosting Provider: Shopify Inc.
Address: 151 O’Connor Street, Ottawa, Ontario K2P 2L8, Canada
2. Website Activity
The website operated by mvotravel is an e-commerce store.
All orders placed through the website are subject to our Terms & Conditions, which are accessible at any time on the website.
3. Intellectual Property
All content published on the website (texts, images, logos, videos, graphics, website structure, source code, etc.) is the exclusive property of mvotravel, unless otherwise stated.
Any reproduction, distribution, modification, or use without prior written permission is strictly prohibited.
4. Personal Data Protection
mvotravel complies with the revised Swiss Data Protection Act (nFADP).
Personal data collected via the website (orders, customer accounts, contact forms) is:
- Used solely for commercial and contractual purposes
- Stored securely
- Never shared with third parties without consent
In accordance with applicable laws, you have the right to access, correct, or delete your personal data.
📩 Requests can be sent to: contact@mvotravel.com
5. Secure Payments
Payments on the website are processed via secure payment providers using SSL encryption technology.
Your banking information is never stored on our servers.
6. Shipping & Returns
Shipping Area: Australia
Shipping Costs: Free shipping
Order Cut-off Time: 02:00 PM
Processing Days: Monday to Friday
Business Hours: 09:00 AM – 02:00 PM (Weekends closed)
For detailed information, please refer to our Shipping Policy and Return & Refund Policy available on the website.
7. Cookies
The website uses cookies to:
- Ensure proper website functionality
- Improve user experience
- Generate anonymous usage statistics
On your first visit, you can accept or decline cookies. You can also modify your preferences at any time via your browser settings.
8. Liability
mvotravel strives to ensure that all information on the website is accurate and up to date. However, we cannot guarantee completeness or the absence of errors.
mvotravel is not liable for:
- Technical issues or website downtime
- Temporary service interruptions
- Content of external websites accessed via links
9. Dispute Resolution & Mediation
In case of a dispute, we invite you to contact us first to seek an amicable solution:
If no agreement is reached, you may contact a recognized Swiss mediation body, such as:
Fédération Romande des Consommateurs (FRC)
Website: www.frc.ch
10. Applicable Law & Jurisdiction
These legal notices are governed by Swiss law.
The place of jurisdiction is the Canton of Vaud, unless mandatory legal provisions provide otherwise.
Contact
Shop Name: mvotravel
Address: Av. du Tir-Fédéral 31, 1024 Ecublens, Switzerland
Email: contact@mvotravel.com
Phone: +41 77 805 05 23
Business Hours: Monday – Friday: 09:00 AM – 02:00 PM
Order Cut-off Time: 02:00 PM